AISIN has instituted the Aisin Group Principles of Corporate Behavior with the aim of setting behavioral standards that must be implemented so that we can fulfill our responsibilities to society.
We declare within the charter that we will respect all laws applicable inside and outside Japan and international rules and that, as well as respecting the spirit of these laws and rules, we will behave in a spirit of social responsibility.
AISIN has set up a Business Ethics Committee with the company's vice president as chairman and its executives as committee members as an institution whose function is to discuss important matters related to corporate ethics and to decide on policy in this regard.
Discussions in connection with corporate behavioral ethics may be had both inside the company (Legal Affairs Department) and outside the company (law offices).
■Consultation and notification contact points
Our corporate behavioral ethics consultation contact points accept notification and consultation regarding compliance via telephone, fax or e-mail, and access is readily available not just to employees but also to their families and business partners. We have also opened external contact points to Group companies, and the use of these points by Group company employees is increasing.
Clear regulations have been created to ensure that the provider’s name and the content of notifications and consultations provided via contact points remain confidential, and notification recipients and consultants protect this confidentiality. To ensure that parties providing notification or seeking consultation are not mistreated as a result, information concerning any such mistreatment is communicated promptly to notification recipients and consultants, who communicate with the manager of department involved and provide thorough training on eliminating such mistreatment.
Internal bulletins and other channels have helped promote an awareness of these contact points. Accordingly the number of consultations and notifications has increased each year. In fiscal 2008, contact points handled 94 consultations and notifications, eight of them from outside the Company. In fiscal 2009, this number rose to 125, including 17 from outside the Company. For the 12 main Group companies, the total for fiscal 2009 was 254, including 20 from outside the company.
AISIN has established the following guidelines, among other measures, to prevent leakage of confidential information and personal information.
These guidelines stipulate the need to comply with laws, regulations and social norms when handling personal information belonging to customers, business partners and employees, and there are being strictly observed.
Under a system advanced companywide and supervised by the General Affairs Department, we place confidentiality managers in each department to take measures to prevent information leakage. To respond to any information leaks or suspected leaks that should occur, we have established an Emergency Countermeasures Headquarters to investigate the leakage, prevent secondary damage and provide for the parties affected. Moreover, besides educating the responsible persons and each management level of the organization, in 2009 we began keeping all employees thoroughly informed on these matters through e-learning programs.
There were no leakages of confidential or personal information in fiscal 2009.
■Cyber Information Security
AISIN specifies procedures for protecting its information and information systems in its Cyber Information Security Management Rules. The Company designates security levels for each building according to the importance of the information housed, and manages the facilities and monitors who enters and exits based on the respective security levels.
Moreover, to prevent information leakage due to computer theft and loss, we require that employees get permission to remove computers from the premises, and we have implemented security software to prevent leakage even in the event of theft or loss.