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| Name | Customer providing commendation | Target company |
|---|---|---|
| Commendation in quality division |
Toyota Industries Mercosur | Aisin do Brasil |
| Outstanding Quality Control Prize |
Toyota Motor Corporation, Housing Enterprises Headquarters |
Aisin Seiki |
| Outstanding Supplier Prize | Toyota Industrial Equipment (TIEM) | Aisin Drivetrain |
| Outstanding Quality Prize | Toyota (North America) (TEMA) | Aisin Automotive Casting |
| Quality Control Prize, Prize for Outstanding Achievement |
Hino Motors | ADVICS |
| Technical Development Prize, Prize for Excellent Achievement |
Hino Motors | Aisin Seiki |
| GM Supplier of the Year | General Motors (GM) | Aisin Mfg. Illinois |
| Prize for Outstanding Achievement (Export Category) |
Taiwan Toyota | Elite Sewing Machie Mfg. |
| Excellent Quality Prize | Guangzhou Toyota | Aisin Seiki Foshan Automotive Parts |
| New Crown Project Commendation (Technical Category) |
Toyota Motor Corp. | Aisin AW |
| Most Outstanding Supplier Prize |
Toyota Europe (TME) | Aisin Europe Manufacturing Czech |
| Excellent Supply Prize | Toyota Industrial Equipment Co., Ltd. (TIESA) |
Aisin Europe |
| Excellent Quality Prize | American Honda Motors | Aisin Brakes & Chassis |
| Supplier Prize | Toyota Europe (TME) | Aisin Otomotiv Parcalari Sanayi ve Ticaret A.S. |
| TSA (Toyota Supplier Assessment) Performance Prize for Excellence |
TMCA | Aisin (Australia) Pty. |
| Prize for Achievement of Targets for Breakdown Rate in Newly Released Vehicles |
Osaka Gas | Aisin Seiki |
Our Customer Service division is on hand to answer customers' questions about products related to household goods. To enable a prompt, accurate and courteous response to queries, we have computerized information such as that contained in product catalogues. This information is available for instantaneous searching and use.
The opinions, requests and assertions of customers are conveyed rapidly to the related officers and departments on the basis of rigorous system of control over personal information and are used to improve services and in the development of products.
We also actively encourage employees to acquire formal consumer adviser certification to understand more closely the views of customers.
Furthermore, as regards development of welfare devices, developers possessing qualifications as helpers are used so that the points they have noticed while engaged in nursing activities can be used in product development.
Number of inquiries

Itemization of inquiries in FY2008

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