Dialogue with Stakeholders
Promoting CSR management through dialogue with stakeholders
The AISIN Group promotes CSR activities by placing an emphasis on dialogue with our stakeholders, including customers, shareholders and investors, suppliers, employees and local communities.
Example of Aisin Seiki
Main customer contact point: Customer Support Department
Through its Customer Support Department, Aisin Seiki strives to respond promptly, accurately and politely to customer inquiries regarding its lifestyle related products.
Main contact point: Purchasing Planning & Administration Department, Materials & Machinery Purchasing Department, Purchasing Group of Planning Department in respective product divisions
In order to promote collaboration with suppliers throughout the Group, we hold a New Year’s party, technical exchange meetings, presentations on our Global Procurement Policy and other gatherings.
Shareholders and Investors
Main contact point: Finance & Costing Department
In addition to holding presentations on business performance and the announcement of financial results, we appropriately respond to individual interviews in a timely manner.
Presentations on business results are also held for overseas investors in respective regions.
Main contact point: Human Resources Management Department
We value dialogue with employees and are working to facilitate such dialogue by promoting communication in daily operations and through Company-wide personnel exchanges, supervisor-subordinate interviews in the workplace, periodic labor-management gatherings and employee awareness surveys.
Main contact point: General Administration Department
We are developing community-based social contribution activities unique to the AISIN Group at locations in Japan and overseas.